Immanuel covid-19
FREQUENTLY ASKED QUESTIONS

1. Why are we so concerned about CDC recommendations?
We are trying to balance the biblical mandates in Romans 13 which encourage us to honor our civil authorities, and Hebrews 10 which encourages us to gather and worship.

2. Is everything back to normal in terms of hospitality at the in-person gatherings?
Our helpful Guest Experience team is on campus to help us maintain the CDC recommendations ensuring that your experience here is both safe and friendly. However, no hospitality food or beverages are offered at this time, and water Fountains are not open or usable. In addition, we are not offering printed worship guides, but instead offer digital worship guides through our IBCLex app.

3. What are the cleaning policies?
We are cleaning high touch surfaces in between services according to the CDC recommendations for community facilities. We have many hand sanitizing stations around campus, and we use deep cleansing CDC approved and recommended cleaning supplies and equipment for each room and their use.

4. What can I do with my kids during service on campus?
At our Tates Creek campus programming is available for birth-12th grade during the 9:30am service and during the 11:00am service,. Activities are available for birth-Kindergarten inside our Preschool Building (Enter Doors 12 or 13). Small Groups and Worship are provided for 1st-5th grade in the Summit (enter Door 10). Middle and High school students meet in the ROC at Door #11.

At our Armstrong Mill Campus, we are currently providing Kids Programming for birth to Kindergarten for the 10:00am Worship Service. Enter at the drive through underpass with the signs marked "Children's Entrance".

At both campuses, we are taking precautions such as temperature checks and social distancing to make sure kids are kept safe. In addition, your entire family is welcome to attend church together. We have plenty of seats for you! We ask that you social distance yourself from other family groups. We have some great interactive media items designed for both preschoolers and elementary kids that you can have them watch through our IBCLex app during the service. Just be sure to bring your own headphones for them to use. For more information about all that is happening in iKids Preschool or iKids Elementary, visit our iKids page.

5. Are IBC Students meeting?
Yes! Jump Start, our small group Bible study for 6th-12th graders, has returned during the 9:30 service. They are meeting in the ROC at Door #11. During the 11 am service, we encourage our students to attend the worship service with their families. On Sunday evenings, students participate in Elevate from 5:30-7:30. Gather with us in the Summit, Tates Creek campus (Door #10) for some hang time, worship, and Bible teaching with Student Pastor Jake Deshler. Keep up with plans for our students by visiting our IBCLex Students page.

6. How can I give?
We have three easy ways you can give! Giving online and using text-to-give are the two easiest ways to give while social distancing yourself. All of our online giving portals are secure for your protection.
a. Give online by going to our giving page  or visit our IBCLex app on your smart phone or tablet. Here you can set up a one-time or recurring donation.
b. Sign up for text-to-give, text “GIVEHOPE” to 94090. You will then be guided through a few steps to set up your donation.
c. Give donations in person. At the back of our Worship Centers at each campus, you will see safe and secure giving/donation drop-boxes where you can leave your gift. Envelopes will be attached to these boxes and available for you to use. You can also stop at one of our giving kiosks in the lobby.
d. You can also mail your donation to 3100 Tates Creek Road, Lexington, KY 40502.

If you have any questions about giving, we would love to help! Contact Glenda Rice at our church office 859-685-3200.

7. Are we having Communion? If so, what does that look like?
At this time, we will not be offering Communion. We will evaluate from week to week and look to get that element back into our services as soon as it is manageable from a social distancing perspective.

8. Are we required to wear masks inside the building?
IBC is following CDC guidelines as it pertains to masks. CDC recommends that each individual should wear a mask at all times while entering and inside public buildings. Please be sure to bring your own CDC approved masks as we will not be able to provide masks for each attendee.

9. Is IBC providing masks?
Due to limited availability IBC may have some masks. Again, we encourage worship attendees to bring their own masks per CDC recommendations as we cannot guarantee that one will be provided for you.

10. Are Bible Studies and/or Small Groups gathering on campus?
Many groups are choosing to return to campus for in-person Bible study, and some continue to meet online. Returning groups are taking precautions to meet safely following the recommended guidelines. For more information on which groups are meeting on campus and which groups are meeting online, contact Bill Ellis. 

11. Is there live worship and singing?
Yes. There is live worship at each on campus service, and singing by those attending is encouraged.

12. Are there two styles of services like we had before COVID?
Yes. We are having our normal blended service at Tates Creek at 9:30 am and our modern service at Tates Creek at 11:00 am and Armstrong Mill at 10:00 am. We also are offering our Traditional Service at Armstrong Mill at 5:30pm. However, due to CDC recommendations, we are not having a choir or full orchestra for the blended service.

13. Can we take photos of the service or post on social media?
We are asking that you do not take any photos or videos of the service that you attend out of respect to those around you. Also, please do not post any photos or videos, live or recorded, to social media accounts. Thank you for understanding.

If you have any further questions, please visit ibclex.com or email info@ibclex.com. You can also call the church office at (859) 685-3200.